O210L2	Microsoft Outlook 2010 Advanced

Course Duration: 1 Day	Class Time: 9 am - 4:30 pm

Audience Profile

Students will get the most out of this course if their goal is to learn to increase productivity by customizing Outlook, work with folders, and organize Outlook components.

At Course Completion

After completing this course, students will be able to:

• Customize the Outlook environment; create and use Quick Steps to automate commonly-used actions; create shortcuts in the Navigation pane; and use and create address books
• Customize messages by applying themes, stationery, fonts, and email options; create and use signatures and use an electronic business card as a signature; add voting buttons to messages and respond to messages that include voting buttons; and use automatic replies to set up out-of-office notices
• Use Instant Search to search your Inbox, all mail folders, Contacts, Calendar, and Tasks; use filters to find messages that meet certain criteria; use categories to group messages; apply categories to contacts, appointments, meetings, and tasks; create categories; and use categories to sort and search
• Create and use public folders; post, edit, and delete items in a public folder; delete public folders; and use offline folders and Cashed Exchange mode
• Use and create views; arrange, sort, and group messages; and use the Rules Wizard to set rules for messages

Course Outline

LESSON 1 – Customizing Outlook

• The Outlook Environment
• Quick Steps
• The Navigation Pane
• Address Books

LESSON 2 – Customizing Messages

• Message Appearance
• Signatures
• Voting Buttons
• Out-of-Office Messages

LESSON 3 – Organizing Items

• Searching
• Filters
• Categories

LESSON 4 – Working with Folders

• Public Folders
• Offline Folders

LESSON 5 – Organizing Mail

• Organizing the Inbox Folder
• Setting Rules

Student Prerequisites

Outlook 2010 Foundations or equivalent working knowledge of skills presented in that course