O210L3	Microsoft Outlook 2010 Mastery

Course Duration: 1 Day	Class Time: 9 am - 4:30 pm

Audience Profile

Students will get the most out of this course if their goal is to employ advanced techniques for managing the mailbox, create notes and Journal entries, share Outlook content, and customize mail templates.

At Course Completion

After completing this course, students will be able to:

• Stay current with the activities of colleagues on social networks, such as SharePoint: subscribe to RSS news feeds: and read articles within a feed.

• Manage the mailbox by deleting old and unneeded messages, deleting the contents of automatic folders, compacting the mailbox, archive messages to local files and the archive mailbox.

• Create, forward. and customize notes, create automatic and manual Journal entries, and open and modify Journal entries.

• Share access to their calendar with others, use their SharePoint calendar and contacts in Outlook, share contacts with others, and export contacts.

• Send many personalized e-mail messages by using mail merge, create e-mail templates, and send messages based on those templates.

Skills Presented

Connecting Outlook to your social network account Connecting to a colleague Viewing social network activity in ie People Pane Subscribing to RSS feeds Cleaning up your Inbox and automatic folders Archiving mail messages manually and automatically Restoring archived messages Archiving messages to your Exchange archive mailbox Creating and working with notes

Creating Journal entries automatically and manually Opening and modifying a Journal entry Sharing your calendar and contacts Granting and removing folder sharing permissions Delegating access to your calendar and contacts Accessing your SharePoint calendar in Outlook Accessing SharePoint contacts within Outlook Creating templates and sending messages that use templates Sending many e-mail messages by using mail merge

Topic Outline

Lesson 1 — Collaboration

• Connecting with colleagues via Outlook Social Connectors
• Staying informed with RSS

Lesson 2 — Mailbox Management

• Managing your mailbox
• Archiving your mail

Lesson 3 — The Notes and Journal Folders

• Recording information with notes
• Tracking activities with the Journal

Lesson 4 — Calendars and Contacts

• Managing your calendar
• Managing contacts

Lesson 5 — Mail Merges and Templates

• Performing mail merges
• Working with templates

Student Prerequisites

Outlook 2010 Advanced or equivalent working knowledge of all skills presented in that course.