E-mail is the primary means of communication in the business world. Are your e-mail messages as effective as they could be? Do they get the results you want? Do you practice proper e-mail etiquette? 

During this half-day workshop you will learn the latest techniques for writing e-mails that make it easy for your readers to read, understand, and respond to your messages.

What You Will Learn:

• Discover best practices to improve readability and increase clarity of e-mail messages.
• Use the “On-the-Double” process to write clear, concise, correct, and effective e-mails - fast.
• Apply professional writers’ tips for more effective proofreading.
• Apply the latest etiquette standards to e-mail writing.
• Reference the most common grammar, word choice, and punctuation rules.
• Explain when and why e-mail is not an effective method of communication.
• Organize information for maximum effectiveness.
• Learn to capture the reader’s attention with effective subject lines and first sentences.
• Avoid legal difficulties.

Participants:
Anyone who regularly uses e-mail for business communication.

Fees:
Members: $165
Non-Members: $225

CEUs: 0.4 (4 hours)